Late Policy

A 15-minute total grace period is allowed.
A $10 fee applies after 10 minutes, and appointments will be cancelled after 15 minute grace period (cancellation policy enforced).

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Booking & ReschedulingD​

• Deposits are non-refundable & go towards your service.

• Reschedules: Allowed once with 48+ hours' notice. Reschedules can only be moved to dates currently open on the booking calendar in at that time. Future months cannot be booked early through rescheduling. If you prefer a later date, please cancel & rebook with a new deposit when that month opens.

• Within 48 hours: a new deposit is required.

Cancellations

• ​Appointments cancelled within 48 hours of the scheduled time will incur a cancellation fee of 50% of the remaining balance + a forfeited deposit. A $5 card processing fee will be applied to all cancellation charges.

• No-Shows: Clients who fail to show up for their appointment without notice within grace period will be charged 100% of the remaining balance + a $5 card processing fee,

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Inclement Weather:
If travel is unsafe due to inclement weather, and rescheduling is deemed necessary, your deposit will be transferred to one rescheduled appointment. Deposits are non-refundable if the client cancels the rescheduled appointment due to personal reasons. 

Sickness Policy:

If you are feeling ill/sick, please cancel or reschedule as soon as possible. To protect both clients and myself, I ask that you do not attend your appointment while sick. All reschedules & cancellations are still subject to the standard Booking, Rescheduling & Cancellation policies.

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Card on File
Only used for Cancellation & No-Show charges. Will NOT be charged for the deposit. A $5 processing fee will be charged if used as a form of payment.*By booking, you agree to authorized charges for cancellations, rescheduling, late, and no show policies*

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If card on file fails to process a charge, you will be sent an invoice for any fees owed. You will not be allowed to book with me again until the fee is properly paid.

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Refunds

All services are non-refundable.
If you have concerns, please contact me within 48 hours for resolution.