Late Policy

A 15-minute total grace period is allowed.
A $10 fee applies after 10 minutes, and appointments cancel after 15 minutes (deposit forfeited).

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Cancellations & Rescheduling

• Reschedule: Allowed once with 48+ hours' notice. Appointments can only be rescheduled to dates currently open on the booking calendar in at that time. Future months cannot be booked early through rescheduling. If you prefer a later date, please cancel & rebook with a new deposit when that month opens.

• 48 hours or less: a new deposit is required.

• No-Call/No-Show: If you do not arrive or cancel within the grace period/or cancel within 1 hour of your appointment time, 50% of the total service fee will be charged.

Inclement Weather:
If travel is unsafe due to inclement weather, and rescheduling is deemed necessary, your deposit will be transferred to one rescheduled appointment. Deposits are non-refundable if the client cancels the rescheduled appointment due to personal reasons. 

Sickness Policy:

If you are feeling ill/sick, please cancel or reschedule as soon as possible. Deposits may be transferred once with advance notice. Same-day cancellations are not refundable.

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Card on File
Only used for No-Call / No-Show charges. Will NOT be charged for the deposit. A $5 processing fee will be charged if used as a form of payment for remaining balance.

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Refunds

All services are non-refundable.
If you have concerns, contact me within 48 hours for resolution.